Refund policy

At ShopOnTivexa, customer satisfaction is our priority.

- Returns are accepted within 30 days of delivery.

- Items must be unused, in their original packaging, and in resalable condition.

- Customers are responsible for return shipping costs unless the item is defective or incorrect.

- Refunds will be processed within 5–10 business days after the returned item is received and inspected.

- To request a return, contact us at: Raiahus@gmail.com